At Mountain Consultancy, we protect your privacy and ensure your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide. By using our services or visiting our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information

When you interact with us through our website, contact forms, or in person, we may collect personal information such as your name, email address, phone number, company name, and other relevant details. This information is used to provide you with our services and to respond to your inquiries.

B. Non-Personal Information

We may also collect non-personal information such as your IP address, browser type, and operating system. This information helps us improve our website and services by understanding how users interact with our site.

C. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you when you return to our site. You can turn off cookies in your browser settings, but this may affect your ability to use certain features of our website.

2. How We Use Your Information

A. Providing Services

We use the information we collect to provide you with our services, including responding to your inquiries, processing transactions, and delivering personalized content.

B. Communication

We may use your contact information to send updates, newsletters, and promotional materials for our services. You can opt out of receiving these communications anytime by following the unsubscribe instructions in the emails.

C. Improving Our Services

We analyze the data we collect to improve our website, services, and customer experience. This includes monitoring website traffic, diagnosing technical issues, and optimizing our content.

D. Legal Compliance

We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to requests from law enforcement agencies and protecting our rights and property.

3. How We Protect Your Information

A. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. This includes using encryption, secure servers, and access controls.

B. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a more extended retention period is required or permitted by law.

4. Sharing Your Information

A. Third-Party Service Providers

We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, email marketing platforms, and IT support. These providers are contractually obligated to protect your information and use it only for the purposes it was shared.

B. Business Transfers

In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new owners as part of the transaction. We will notify you of such changes and ensure your information remains protected.

C. Legal Requirements

We may disclose your information if required by law or in response to a valid legal request from a government or law enforcement agency.

5. Your Rights and Choices

A. Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To do so, please contact us using the information provided below.

B. Deletion

You may request that we delete your personal information, subject to certain legal obligations. We will take reasonable steps to comply with your request, but please note that some information may need to be retained for legal or operational reasons.

C. Opting Out

You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

6. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the last revision date. Your continued use of our services after the changes take effect constitutes your acceptance of the updated Privacy Policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Email: privacy@mountain-consultancy.com
Phone: +974 [Insert Phone Number Here]
Address: [Insert Full Office Address Here], Doha, Qatar

We value your privacy and are committed to protecting your personal information. Thank you for trusting Mountain Consultancy with your data.